Terms of service

Last updated: March 2026

These Terms of Service govern your use of the website operated by Fabrika Supply. By accessing or purchasing from our store, you agree to be bound by the following terms and conditions.

If you do not agree to these Terms, you may not access or use our services.

1. Company Information

This website is operated by Fabrika Supply, based in Póvoa de Varzim, Portugal.

For customer inquiries, please contact:
support@fabrikasupply.com

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have the permission of a legal guardian.

3. Products and Services

All products available on our store are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.

Due to supplier manufacturing, lighting conditions, or screen differences, product colors, packaging, or minor design details may vary slightly from images displayed on the website.

4. Pricing and Billing

All prices displayed on the website are listed in the applicable currency and include shipping costs where indicated.

We reserve the right to change prices at any time without notice.

In the event of a pricing error or incorrect product information, Fabrika Supply reserves the right to cancel or refuse any order placed for the affected product.

5. Order Acceptance and Refusal

We reserve the right to refuse or cancel any order at our sole discretion. This may include cases such as:

  • suspected fraud or unauthorized transactions

  • incorrect pricing or product information

  • limitations on quantities available for purchase

If an order is cancelled after payment has been processed, a full refund will be issued.

6. Order Cancellation

Orders may only be cancelled before they have been shipped.

Once an order has been processed and shipped, it can no longer be cancelled. Customers may instead request a return according to our Return & Refund Policy.

7. Shipping

Shipping times and conditions are described in our Shipping Policy. Delivery times are estimates and may vary depending on logistics providers, customs procedures, or other external factors beyond our control.

Fabrika Supply is not responsible for shipping delays caused by carriers, customs inspections, or circumstances outside our control.

8. Returns and Refunds

Our Return & Refund Policy governs all return requests, refunds, and exchanges. By making a purchase, you agree to the conditions described in that policy.

9. Intellectual Property

All content available on this website, including but not limited to:

  • logos

  • product images

  • graphics

  • text

  • design elements

  • branding

is the property of Fabrika Supply and may not be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Fabrika Supply shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

This includes, but is not limited to:

  • shipping delays

  • customs delays

  • technical issues

  • service interruptions

  • third-party service failures

11. Fraud Prevention

Fabrika Supply reserves the right to investigate and cancel orders suspected of fraudulent activity, abuse of promotions, or violation of these Terms of Service.

Additional verification may be required before processing certain orders.

12. Third-Party Services

Our store may include services provided by third parties such as payment processors, analytics providers, or marketing platforms. These services operate according to their own terms and policies.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted on this page.

Customers are responsible for reviewing the Terms periodically.

14. Governing Law

These Terms of Service and any disputes related to the use of this website or purchases made through it shall be governed by and interpreted in accordance with the laws of Portugal.

15. Contact Information

For any questions regarding these Terms of Service, please contact:

support@fabrikasupply.com